Urban

Who are Urban?

In 2014, Jack Tang and Giles Williams founded Urban with the intention of starting a massage-at-home service. However, what started as a way to book wellness online became much more.
Jack and Giles discovered an industry that was broken: practitioners typically took home only 20% of booking revenue and worked long hours to make ends meet. Meanwhile, customers had little other than a salon’s reputation to go off of before making a booking with a specific practitioner.
Since then, the duo envisioned a platform that would benefit practitioners and customers alike.
On Urban, practitioners take home 72% of bookings. And customers are able to choose between trusted, pre-vetted practitioners, thanks to detailed profiles with personal bios, ratings and reviews.
There are no strangers in Urban’s community of therapists. They meet every pro first to make sure they’ve got the right qualifications to deliver a great session.
Urban’s mission is to empower people to put wellness first. And really, to promote those feelings of confidence, relaxation and ambition that empower you to do everything else.

Why Urban partner with Physique:

“At Urban we want to be a platform that benefits both our practitioners and clients, and our partnership with Physique allows us to do this in many ways from giving our practitioners a place they can reliably source great quality products quickly, to our dual branded page on the website which helps expand our reach.

With such a large range of products and flexible delivery options, we trust Physique to provide our therapists and clients with a reliable service.”

- Urban

How our partnership works:

Urban and its members enjoy many benefits and added value from partnering with Physique such as exclusive offers that we only give to our partners, educational content through our buyers and video guides and webinars, a member discount, and product bundles that we created especially for Urban and are available exclusively to Urban members through their dual branded partner site on our website.

They also have access to a large range of great quality products that can be delivered 7 days a week through a choice of delivery options, so they receive the products they need quickly and with excellent customer service.