Next working day delivery available for UK orders placed before 2PM
Amazing customer service from our friendly, knowledgable UK based team
TrustPilot Rating Our customers love us (and we love them too!)
Product Sourcing Service ensuring you have exactly what you need
01 July 2017
Why are Biotone products out of stock?
We have been informed by Trading Standards that Biotone products do not comply with current UK and EU legislation, so they are not allowed to be sold within the EU.
What was the issue with the Biotone products?
The issue is around labelling and registration on a notification portal.
What are Physique Management doing to resolve this?
Biotone are aware of the non-compliances and that these points need to be rectified before Biotone products can legally be placed onto the market within the EU.
We are working with Biotone to address these points and will keep you informed of their progress.
When will Biotone products be back in stock?
Unfortunately, we do not have a definite date. We are in continuous contact with Biotone and will keep you posted.
You still want Biotone products, so where can you buy them?
Unfortunately, we can only pass on the information we have been given by Trading Standards about selling Biotone products.
What is the best alternative?
Generally, the choice of brand/product is determined by the practitioners choice of massage medium and it is all down to personal preference.
For more information on our extensive range of massage products please have a look at our Massage Product Buyers Guide
If you have any more questions you would like answered on any of our products please email firstname.lastname@example.org or call us on 02392 471346